Four Ways You Can Change the World

by Margie DuBois, CPC

October 1, 2025

I don't know about you, but I’ve been in a state of chronic anxiety and exhaustion with everything going on in the world.

It’s left me wondering how on earth humans can move forward in a productive way. With so much division, anger, and tension, it sometimes feels impossible.

While I’ve had moments of despair, what I’ve kept on coming back to is one thing: the lifelong skills that enhance leadership, communication, and belonging.

Ironically, these are the same skills I teach as a leadership trainer, facilitator, and coach. They are tools we can use at home, at work, and in our day-to-day lives.

I'm convinced that if everyone committed to doing these four things, we could change the world together:

1 - Stay curious and ask open-ended questions

Research shows that spewing data and facts is not compelling to people who hold a strong opinion (Bellizzi, UConn Today, 2022), especially if it relates to a deeply-held belief. It is more effective to ask questions that spark dialogue and help both parties understand each other better.

Instead of arguing or challenging the person you’re speaking with, ask them open-ended questions that begin with words like "what, how, when, why, or tell me more..." This will spark a healthier conversation, and lead to more consensus.

2 - Practice empathy and validate others

When you extend empathy to someone else, it doesn't mean you agree with their feelings — it means that you belief their human experience is valid. It lets them know that they have a right to feel the way they do, based on their lived experiences.

Empathy and validation instantly lower the temperature in the room and open the door to productive dialogue. Try this language: "That sounds really stressful;" or "it makes sense that you'd feel X based on Y."

3 - Increase your media literacy and critical thinking skills

During turbulent times, it’s essential that we all pause before responding or reacting when we consume the latest piece of news. This means looking at all media with a critical lens — even the outlets that align with your beliefs. It also includes admitting when you get things wrong, and practicing intellectual humility.

Pro tip: support media outlets with a strong corrections culture — the people and businesses who fact-check deeply and own it when they miss the mark. Not only does it make you look more credible and informed, but can prevent the escalation of violence and division.

4 - Be Kind

Being kind costs you nothing. So be good to your neighbors, the coworker cross the room, and waiter at your favorite restaurant.

If/when you feel yourself getting angry, pause what you’re doing, and put down your phone. Take deep breaths and re-engage when you're ready.

Remember: you can be clear and kind at the same time — even with people you disagree with. Being kind is not the same as being complacent or setting advocacy to the side.

. . .

This is a really difficult time in history. And I believe that there are more good people than bad who really care about our country and the collective good. So let's do the damn thing and make a conscious choice to learn and rise together.