Conflict is human — but most of us were never taught how to handle it. We learned how to hit deadlines, send emails, and run meetings, but not how to give feedback without fear, set boundaries with clarity, or turn conflict into connection.
That’s why Conflict Intelligence is one of the most essential skills your team needs today. When conflict is avoided or mishandled, it doesn’t just slow performance — it erodes trust, drains morale, and fractures culture.
Brave Conversations is a hands-on, research-based training that helps your people:
Normalize conflict as part of healthy teamwork
Understand the hidden costs of avoidance, and why Conflict Intelligence is a skill that can be learned.
Identify default conflict responses and practice self-regulation strategies to stay grounded.
Recognize which situations require feedback, boundaries, or escalation
Practice the Thirlby Co. the BRAVE™ Framework to deliver feedback with confidence and care
Strengthen listening, validation, and accountability skills in real scenarios
Available as: a Half-day onsite training, or Two-part virtual series
When your people build Conflict Intelligence:
Feedback flows more freely
Boundaries are respected
Tension fuels growth, not resentment
Trust deepens, and culture strengthens
And when they don’t?
Avoidance drags down performance
Misunderstandings fester
Resentment grows, and turnover follows
Brave Conversations gives your people the tools to show up with clarity and courage — and to build the kind of culture where conflict becomes a path to stronger teams.
Book a discovery call to bring Brave Conversations to your team.
Let’s work together.
Interested in learning more about The Thirlby Co. training suite? Fill out some information below and we’ll be in touch with you as soon as possible. We can't wait to hear from you.